All things hair and beauty related interest me

Sunday 28 September 2014

Happy Chat


So, here is what I did this afternoon... ebay here I come!

Welcome to MAC Cosmetics Online. Your personal Makeup Artist will be with you shortly.

Hello. Thank you for your interest in MAC Cosmetics. My name is Lavinia. How may I assist you?

Lavinia: Hi Lizzie how may I help you?

Lavinia: Are you there Lizzie?

Lizzie: Hello Lavinia I had a conversation cut off with Fabienne, who gave me great contouring and eyeshadow tips but I had internet outtage when I asked about lipstick... We came to the conclusion for contouring with NW25 and for my hooded eyes to use Haux and Folie eyeshadows, do you have advice about lipstick and any other products and colours to suggest?

Lavinia: Would you like me to transfer you back to Fabienne? Or would you like me to help you?

Lizzie: I would like to hear your suggestions x

Lavinia: Sure!

Lavinia: what kind of lipstick are you looking for shade/texture wise?

Lizzie: I would like a moisterising lipstick that has a bit of drama and is longwearing.

Lavinia: Sounds great!can you desrcies what drama is to you? For me it's quite bright impactful

Lavinia: Describe*

Lizzie: Passion, forbidden love, temptation, desire ... Victoriana Gothic like Dracula ...

Lavinia: I mean colour wise

Lavinia: So dark ?

Lavinia: Like dark reds and purples for example?

Lizzie: Purples, reds ...

Lavinia: Great!

Lavinia: I'd have a looked at CYBER

Lavinia: This is your classic gothic deep vampy purple

Lavinia: For a dark red try MEDIA currant berry shade.

Lavinia: What are your thoughts?

Lizzie: Cyber is the colour I have been looking for ALL my life!

Lavinia: It's absolutely stunning!

Lavinia: One of my faves of all time,

Lavinia: I like to team this with NIGHMOTH Lip pencil for the ultimate long lasting lip look.

Lavinia: NIGHTMOTH*

Lavinia: Click here!

Lavinia: How does that sound?

Lizzie: Beautiful and marries to the eyeshadow shades as well.

Lavinia: You're so right. Really gorgeous colours all together! I especially love these colours for autumn/winter.

Lavinia: So chic and fashion forward.

Lizzie: Any other eyeshadows, products? I have roseacea, do you have anything to suggest there?

Lavinia: I love the eye shadows Sketch and Shadowy Lady for crease colours that are more smokey. These Burgundy purples really bring out green eyes!

Lavinia: For roseacea I love the PREP AND PRIME BB compact SPF35.

Lavinia: Click here!

Lavinia: It covers so well for a BB cream but you can also wear it as a primer underneath your regular foundation/concealer.

Lizzie: What is your absolute must have brush/blush/highlight?

Lavinia: What did you think about the eye shadow colours I suggested or the BB cream Lizzie?

Lizzie: What shade Bb cream, looks smooth, looking up the eyeshadows now.

Lavinia: Lovely!

Lavinia: I know you wear NW25 as a contour

Lavinia: Do you wear a MAC foundation?

Lizzie: I have only heard of MAC in the last few months but am considering saving up for products now

Lavinia: Great!

Lavinia: Can you describe your skin tone?

Lavinia: Or think of a celebrity with a similar skin tone?

Lizzie: Eyeshadow shades are gorgeous! Not too neutral which suits me so much.

Lizzie: I am cool ivory and my mum saysvI have similar tones to Kate Winslet.

Lavinia: Thank you,

Lavinia: This shade would be LIGHT PLUS

Lavinia: It's been a pleasure helping you today!

Lavinia: I really enjoyed chatting with you today!  I hope you will go to the site to learn more about these products.

Lavinia: I really enjoyed chatting with you today!  I hope you will go to the site to learn more about these products.

Lavinia: Are there any final questions on the products I recommended for you today?

Lizzie: Best brush from MAC, mascara eyeliner highlight.

Lizzie: The entire face x

Lavinia: Please email an artist for you request Lizzie

Lavinia: emailanartist@mac-cosmetics.co.uk

Lavinia: I hope this information has helped you today!

Lavinia: Thank you for visiting MAC Live Chat!

Thank you for chatting with us. If we can be of further assistance, please contact us again.

So, this was a helpful chat I had with some MAC livechat Artists.

Definitely helpful, useful and friendly.  Cyber lipstick come to mama!

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